Privacy policy

Privacy Policy

This Privacy Policy outlines the collection, usage, and sharing of your personal information when you visit or make a purchase from shop.durokleen.com (referred to as the "Site").

Information Collection:

  • Personal Information: When visiting the Site, certain details about your device are automatically gathered, such as web browser specifics, IP address, time zone, and cookies stored on your device. Additionally, as you navigate the Site, information is collected regarding the specific web pages or products viewed, referral sources, and interactions with the Site. This data is termed "Device Information."

Technologies Used:

  • Cookies: These are data files placed on your device or computer with an anonymous unique identifier. For more on cookies and how to disable them, visit http://www.allaboutcookies.org.
  • Log Files: These track actions on the Site, capturing data like IP addresses, browser types, Internet service providers, referral/exit pages, and timestamps.
  • Web Beacons, Tags, and Pixels: These electronic files record browsing behaviour on the Site.

Order Information:

  • Purchase Details: When making a purchase or attempting one through the Site, we collect information such as your name, billing and shipping addresses, payment specifics (including credit card details), email address, and phone number. This data is known as "Order Information."

Personal Information Definition:

In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.

Usage of Personal Information:

  • Order Information Utilisation: The Order Information collected is primarily used to process orders placed on the Site (including payment processing, shipping coordination, and issuing invoices or order confirmations). Moreover, this data is used to:
    • Communicate with you;
    • Evaluate orders for potential risks or fraud; and
    • Provide product or service information or advertisements based on your preferences.
    • Device Information Utilisation: The Device Information gathered aids in risk and fraud assessment (particularly IP addresses) and is generally used to enhance and optimize the Site.